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Legal Information

Copyright and DMCA Policy

HopeGives respects the intellectual property rights of others and expects its users to do the same. If you believe that content on our site infringes your copyright, please send a detailed notice to:

HopeGives DMCA Agent
support@hopegives.com

Please include:

  • A description of the copyrighted work
  • The URL of the allegedly infringing content
  • A statement that you believe in good faith the use is not authorized
  • A signature (electronic or physical)
  • Your contact information

We will respond to all valid notices in accordance with the Digital Millennium Copyright Act (DMCA).

Disclaimer of Liability

The content, campaigns, and information presented on HopeGives are provided by third-party users and organizations. HopeGives does not guarantee the accuracy, completeness, or results of any fundraising campaign or donation.

HopeGives is not liable for:

  • Campaign outcomes
  • Misuse of funds by a campaign organizer
  • Temporary service disruptions
  • Loss of data

All use of the platform is at your own risk and subject to our Terms of Service.

Donation and Refund Policy

Donations made through HopeGives are generally non-refundable. However, in cases of fraud, error, or misuse, users can contact our support team at support@hopegives.com to request a review.

Each refund request is evaluated individually and not guaranteed. For donations made to verified nonprofit organizations, tax-deductible receipts will be issued by the nonprofit directly.

Subpoena and Law Enforcement Policy

HopeGives may disclose user information when legally required to do so, such as in response to subpoenas, court orders, or other lawful requests from public authorities. We will notify affected users where permitted by law.

Security Vulnerability Disclosure

If you believe you've found a security vulnerability in our platform, please contact support@hopegives.com. We take all disclosures seriously and appreciate responsible reporting.

Accessibility Statement

HopeGives is committed to making its platform accessible to everyone. If you encounter any accessibility barriers while using the site, please let us know at support@hopegives.com