HopeGives makes it simple and easy to send thank you messages to your donors.
How to Send a Thank You
- Open your campaign and click the Say Thank You button. This opens your donor list. (You can also get here by clicking Manage from your "My Campaigns" page in your dashboard, then Donors, to review everyone who has supported your campaign.)
- Click the Thank button next to a donor's name to start a message to them individually.
- A default thank-you template is on by default. You can toggle it on or off depending on your preference.
- Add a personal note. Be specific and personal, and always include a call to action: Pray, Share, or Give again to help you reach your goal.
- If you'd rather thank your full list at once, select all thankable donors and write one message that gets sent to everyone.
- Click to send the thank-you messages, and view the recipient list to confirm who will receive your note.
What Donors See
Your donor receives an email showing the default thank-you message along with the amount they gave, followed by your custom note. The email always includes a link back to your campaign, encouraging them to stay engaged.
Best Practices
- Say thank you quickly. HopeGives makes it simple and instant.
- Be personal by using their name.
- Be specific about why you're thankful and how they played a part.
- Invite them to join again with a call to action, whether that's a prayer or sharing the campaign with family and friends.