Troubleshooting 3 min read

Platform Overview

A comprehensive tour of HopeGives features and how to navigate the platform.

This guide gives you a tour of the HopeGives platform, so you know where to find everything.

Your Dashboard

Your dashboard is home base. When you log in, you'll see:

  • Quick Stats — Total raised, recent donations, and campaign progress
  • Active Campaigns — Your current fundraising campaigns with real-time metrics
  • Recent Activity — Latest donations, comments, and updates
  • Action Items — Tasks that need your attention (thank donors, update campaigns, etc.)

Navigation Menu

DashboardYour personalized overview and quick actions
CampaignsView and manage all your campaigns
DonationsTrack received and given donations
ReportsDownload donation reports and tax documents
SettingsManage your profile, payment, and notification preferences

Campaign Management

Campaign Wizard, a rich editor, goal tracking, donor management, and email tools all live here. For the full walkthrough, see Creating a Campaign and Managing Your Campaign.


Donation Features

One-time and recurring giving, anonymous donations, prayers, and multiple payment methods. See Recurring Donations for how monthly giving works.


Organization Features

Team management, a missionary portal, consolidated reporting, custom branding, and payout configuration. See Organization Settings for the full set of controls.


Mobile Experience

  • Create and edit campaigns on the go
  • Receive instant donation notifications
  • Share campaigns directly to social media
  • Accept donations from anywhere

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